Domain expertise
If we do not know your trade, we say so.
Retail, transport, health, training, services. We spend time on site before writing a spec, because edge cases get expensive when discovered during acceptance.
The floor before the specification
A spec written in a meeting room forgets the customer who pays in three instalments, the warehouse with no connection and the rep who writes orders in a notebook. Those cases get expensive when discovered during acceptance.
So we spend time on site, with the people doing the work, not only with the people describing it.
Keep your vocabulary, do not translate it
If your teams say goods issue note, the screen says goods issue note. Renaming business objects to match a vendor convention stretches training and installs lasting data entry errors.
The glossary is built during immersion and then serves as the reference, in the screens as much as in the documentation.
The material we have already worked
Retail and distribution, transport, health, training, services. MapWay also runs its own mapping and directory products, which brings concrete familiarity with Tunisian addresses, governorate boundaries and geographic data.
When a sector is new to us we say so and plan more immersion, rather than billing an expertise we do not have.
Pricing is handled subject by subject, with a short form and a written answer: Request a quote for your web project. And to judge on evidence, we show what we run ourselves: our four in-house products.
DX-20
Common questions about scoping
How long does immersion take?
Two to five days depending on the size of the operation. It is short, and it is almost always the best investment in the project.
Do our teams have to take part?
Yes, a few hours each. A project where only management speaks produces a tool nobody uses, and you find out six months too late.
What if you do not know our sector?
We say so and lengthen the immersion phase. Claiming to know a trade you are discovering remains the surest way to write the wrong specification.
Reference DX-20
Put a price on it
A short scoping round, a fixed price, a schedule. Tell us the outcome you want, not the solution you picture.